![]() The engine will start once you press the gas pedal again.Ĭontact traffic police at 112 and insurance company at +357 77 778 686. Some cars automatically turn engine off at traffic lights - this is normal. The car won't start or won't keep runningĭon't forget to keep the brake pedal pressed while starting the car. Stop immediately, do not drive on a flat! Contact us If still not working, it is most likely that the car or your smartphone can't connect to the internet. See above how to refund the cost to your bonus account.Ĭheck that stick is in P, the car is completely off, all doors are closed. If the fuel lamp lights up please refuel at any gas station. To compensate for your time we will be glad to add €1 extra for refuels of €20 or more, or €2 for refuels to full tank (minimum 40€). Refunds to your card or in cash are not possible. ![]() Send the VAT receipt to our support WhatsApp chat +357 99132851 or to and we will promptly refund it to your RideNow bonus account. IMPORTANT: No refunds without VAT receipt! If there is no cashier you can print out the VAT receipt at the payment machine. Stations always provide VAT receipts (it is the law). We DO NOT accept photos of the pump, payment sms or bank/Revolut screenshots, sorry. We will refund the full cost of the refill once you send us the VAT receipt from the fuel station. ![]() Please go to any fuel station, refuel with Regular Unleaded 95 and pay for it. If during your ride the fuel level falls below 25% (a quarter of the tank) you need to refuel. You can see the fuel level of each car in the app before your rent. The cost of fuel is included in our prices. Usually you don't need to refuel, as we refuel the cars ourselves. If you temporarily park at the airport, please don't forget to pay for their parking Of course you may go to any airport temporarily, to pick up or drop someone. Unfortunately, refund to card or in cash is not possible. Send us a photo of the receipt, we will immediately refund the cost of parking with bonuses to your account. Pay for parking at the payment machine using the ticket.Ĥ. If there is no ticket in the car, then find the parking employee next to the payment machine and tell him the car number - he will print out a new ticket.ģ. Open the door and take the parking ticket from the cup holder between the seats. If there is a free car at the airport (unfortunately, we cannot guarantee this):Ģ. Get out of the car and end the rental as usual via the app Be sure to leave the parking ticket in the cup holder between the seats.ģ. Paphos Airport - P1 Short&Long Term UncoveredĢ. Park your car in the parking lot (The parking lots are marked red in the app). Here is a list of popular places where we do not guarantee connection to the car:įinishing your rental at the airport (Larnaca and Paphos) is allowed, for an additional fee of €19.ġ. Most often there is no internet connection at all in the mountains and away from villages. If the number of bars near the mobile internet icon is less than three, so we do not recommend locking the car and moving far away from it. This means that before you try to close the car, check the mobile internet signal in your phone. There are places in Cyprus without internet. The precise boundary is shown in the app. But it is not possible to finish a rent outside the Home Zone. There are now Home Zones in Paphos, Nicosia, Limassol, Larnaca and in both airports (Finish rental at the airport costs - €19). You may start in one city and finish in another - no problem. ![]() You must return the car to the Home Zone, and park on any free public parking spot convenient for you. Сars is tracked by GPS, so the operator will track your route and you will be charged a fine (€10 + €1 per km). On country, unpaved roads, you can drive no more than 2 km. You may drive anywhere on the island of Cyprus, except the occupied territories (so called "Northern" Cyprus).
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